If you want to know the secret sauce to leadership and success in anything, I believe this is central - service. It's time to visit this crucial concept so you can re-integrate it into your ongoing development.• Everyone talks vision, but few talk service• Service is shorthand for connecting with your customer’s value. Get in their shoes, and figure out what they need and want.• Most importantly, take your focus off of yourself.• The benefits that accrue include trust, reputation, increased connectivity with others but most of all…very, very happy customers