Capturing and curating knowledge is something nearly every organisation battles with, especially as they outgrow that stage when everyone fits in the same room. Join me as I talk with David King, CEO and founder of Tribal Habits. David shares a heap of actionable tips, including six structured methods for gathering and sharing knowledge, which I fully intend to swipe and use at work next week. I invite you to do so as well.

Focusing on the right SMEs, starting small and leveraging FOMO to get the attention of the indifferent ones, practical advice on getting started and the importance of fostering an organisational culture that encourages knowledge sharing. David even tempers my excitement with some practical warnings (the perfect guest!)

01:50 Introducing David King and why he’s my go-to for this topic

03:34 Don’t assume Engagement (like I did)

04:06 Engage the Right Subject Matter Experts (ignore everyone else)

05:24 Cultivating Willingness and Ability in SMEs

09:19 Practical Tips for Capturing Knowledge

17:35 Creating a Sustainable Knowledge Sharing Culture (is not just up to L&D)

25:09 Organic Growth in Knowledge Management is a relief

26:21 Knowledge vs. Training

27:40 Tools for Managing Training

29:36 Six Approaches for Extracting SME Knowledge

36:00 Lauren’s brain can’t keep up with David’s Six Approaches for Extracting SME Knowledge

37:07 Mistakes and Challenges in Knowledge Management

41:22 Continuous Improvement and Final Thoughts