Chris Long, the SVP of Technology at Loop Returns, joins us to talk about ecommerce, returns, and a bunch of other interesting things.

🎙️ Podcast Highlights:

- Chris Long's journey from an early fascination with technology to becoming the SVP of Technology at Loop.

- The evolution of e-commerce and the growing importance of returns management.

- Loop's role in solving the inherent problem of returns for e-commerce businesses.

- The impact of the COVID-19 pandemic on e-commerce and consumer expectations.

- The crucial balance between efficiency and customer experience in returns management.

- The opportunity for brands to shift their mindset and see returns as an opportunity for exchanges and analytics.

- The role of education in helping e-commerce businesses understand the significance of returns management.

- The positive impact of Loop's solutions on customer loyalty, revenue retention, and overall business success.

🌐 Social Media Links:

Celigo LinkedIn: https://www.linkedin.com/company/celigo-incCeligo

Website: https://www.celigo.com/

Loop LinkedIn: https://www.linkedin.com/company/loop-returns

Loop Website: https://www.loopreturns.com/

Host: Jordan Tenenbaum - https://www.linkedin.com/in/jordan-tennenbaum/

Co-Host: Mark Simon - https://www.linkedin.com/in/mark-simon-76747a1/

Guest: Chris Long - https://www.linkedin.com/in/chrisjlong/

🔗 Detailed Celigo Description:

Celigo is a leading integration platform that empowers businesses to automate workflows, connect applications, and optimize processes. With Celigo, businesses can seamlessly integrate their e-commerce platforms, CRMs, ERPs, and other essential applications to enhance operational efficiency and drive growth. Explore Celigo's integration solutions at celigo.com.

📣 Detailed Description of Loop:

Loop is a trailblazer in returns management for e-commerce businesses. With a focus on providing innovative solutions, Loop enables brands to handle returns efficiently, improve customer experience, and turn the returns process into an opportunity for revenue retention. Discover how Loop can transform your returns management at loopreturns.com.

#Ecommerce #ReturnsManagement #TechnologyLeaders #Podcast #Innovation #CustomerExperience #Integration #Celigo #Loop #TechTalk #BusinessInsights #DigitalTransformation #CustomerLoyalty #Automation #IndustryTrends #SolutionsProvider

👉 Don't forget to subscribe for more insightful conversations with technology leaders, and share this podcast with your network! 🚀