In episode 8, Lidia and Paul tackle wiggling cursors, both share their most dreadful Presales horror stories/customer calls and then spend the majority of the episode trying to find the positive to E-mail. At the end, there is a brief, but important update on where business and careers are going.

Chapters:

00:00-14:22 - Stop moving the cursor

14:22-27:08 - The Horror Stories of Presales of both

27:08-51:20 - The conversation about E-mail and almost 20 minutes of Lidia trying not to rant

51:20-57:10 - Paul's final final thing about the E-mail

51:10-59:40 - A RSSaunce

59:40-1:12:54 - Follow-up: The state of PacketMage and Paul Harris

Notes and links:

The Verge Article

Enshittification

Lake District

Guide to the Lakes

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Lidia & Paul

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Paul - TechSalesUnplugged

Lidia - PacketMage

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