Rachel Boyd-Moss from Clause & Effect is a leading Cambridge voice in the world of quality management and ISO accreditation. Together with Jen, she unpacks what it really means to build trust through standards — beyond the paperwork and into the culture of continuous improvement. From audit anecdotes to practical advice on navigating compliance without losing your sanity, this conversation shines a light on the people and purpose behind ISO.

Whether you’re deep in the world of accreditation or just ISO-curious, Rachel’s perspective will have you rethinking what “quality” truly means.

Here's the link to register for Rachel's workshop on November 26th 2025: https://www.eventbrite.co.uk/e/1808009788949?aff=oddtdtcreator

Our ad in this episode is for the We Are GLOBAL Women 🌍International Men's Day Conference on November 18th 2025. You can grab a ticket through this link: https://projectcambridge.co.uk/event-diary