Scott Brown is the co-owner of Connie & Dick’s Auto Service Center in Claremont, California and a well-known trainer in the automotive service industry. He’s also the founder of Diagnostic Network and an expert on Advanced Driver Assist Systems.

Advanced Driver Assist Systems (ADAS) are now found on most new vehicles today. Knowing all you can about ADAS is important to meeting the diagnostic challenges of vehicles rolling into your service bay today! The more you know about ADAS, the better you’ll be able to diagnose and repair these vehicles. In our continuing ADAS series brought to you by Automotive Tech Info, Scott continues his lessons with important information on the research necessary to recognize vehicles equipped with ADAS and find the appropriate service information to identify necessary ADAS system calibration procedures for routine maintenance services such as wheel alignment. This important information applies to both mechanical shops doing vehicle maintenance and collision repair facilities preparing estimates for damaged vehicles equipped with ADAS. In Episode eight, we’ll discuss:

• Educating your customers as well as your employees on ADAS.
• The importance of the service advisor as the touchpoint between the customer and technicians.
• How Scott handles update training at his shop to keep his team up to speed on the latest automotive technology.
• Tips on what to look for to identify ADAS-equipped vehicles at a glance.
• Hiding cameras behind manufacturer logos and checking the warning lights to identify ADAS equipment.
• Where to look for service information that’s not easy to find.
• Mastering the inspection process.
• Remember the Owner’s Manual when looking for technical info.
• Why there’s no need to fear servicing these systems.
• The importance of verifying ADAS functionality through periodic inspections.
• Why all service personnel need some seat time in new vehicles.