On this episode of the EM Ottawa Podcast, Dr. Rajiv Thavanathan talks to  Dr. Nicholas Schouela to discuss the patient complaints process, approaches and mitigation strategies.

On this episode of the EM Ottawa Podcast, Dr. Rajiv Thavanathan talks to Dr. Nicholas Schouela to discuss the patient complaints process, approaches and mitigation strategies.

On this episode of the EM Ottawa Podcast, Dr. Rajiv Thavanathan talks to&nbsp; Dr. Nicholas Schouela to discuss the patient complaints process, approaches and mitigation strategies.&nbsp;

Episode 8: Patient Complaints

The EMOttawa Podcast is presented by the Department of Emergency at uOttawa. We want to enhance knowledge dissemination of topics relevant to EM providers working in any practice environment. Listen to our engaging hosts talk with guest experts on a wide breadth of EM and Critical Care topics. This podcast will be sure to influence your practice!" Original music for the EMOttawa Podcast provided by Eusang.

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The EMOttawa Podcast is presented by the Department of Emergency at uOttawa. We want to enhance knowledge dissemination of topics relevant to EM providers working in any practice environment. Listen to our engaging hosts talk with guest experts on a wide breadth of EM and Critical Care topics. This podcast will be sure to influence your practice!" Original music for the EMOttawa Podcast provided by Eusang.

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Episode 8: Patient Complaints

Episode 8: Patient Complaints