<p>In a bumper episode this week, Phil and Ashley send off the year with some reflections and ramblings. Ashley explains the premise of Automated System Helper (ASH), and Phil wants to get as close as possible to error-free living.</p>

In a bumper episode this week, Phil and Ashley send off the year with some reflections and ramblings. Ashley explains the premise of Automated System Helper (ASH), and Phil wants to get as close as possible to error-free living.

Episode 8: Reflections and preemptive agents

In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.

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Episode 8: Reflections and preemptive agents

Episode 8: Reflections and preemptive agents