Fixed Ops Focus

Episode 8 - Return to Selling


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Back to Selling 2026: Shift Your Service Dept to High-Profit Selling Mode!


Dave Rogers & Steve Shaw reveal how one retail-minded manager can transform a dealership service department—boosting gross profit, CSI, retention & loyalty in 2026.


Explore skill sets (technical vs. production vs. selling vs. administrative), overcoming resistance, and building a customer-focused selling culture without pressure tactics.


Perfect for Fixed Ops Directors, Service Managers, Dealer Principals!

Hit play to maximize service profitability!

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Fixed Ops FocusBy Steve Shaw & Dave Rogers