The PMU Standard

Episode 8: What To Do When a Procedure Goes Wrong


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Episode 8: What To Do When a Procedure Goes Wrong

Every artist eventually faces a procedure that doesn’t heal as expected, but what separates professionals from amateurs is how they respond. In this episode, Michelle Rukny walks through a real-world protocol for handling complications, unhappy clients, poor healing, migration, asymmetry, and unexpected outcomes professionally.

From documentation and communication to referrals, corrective work, consent forms, insurance, and recognizing patterns in technique issues, this episode provides artists with a practical framework for navigating difficult situations without panic or defensiveness. Honest, direct, and deeply important for any artist serious about long-term professionalism in the PMU industry.

Ready to elevate your career and demonstrate your commitment to professional standards? Learn more about becoming board certified with the American Academy of Micropigmentation at www.micropigmentation.org.

Follow the AAM for ongoing education, resources, and industry updates: www.instagram.com/aampmuboard

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The PMU StandardBy MIchelle Rukny