The Art of Adjusting® Podcast

Episode #81 - Category Five Conflicts


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When the wind picks up, claims become a pressure cooker. 🌪️

In this episode, Chantal and Heather tackle five real-world conflicts adjusters face during catastrophes — from underinsurance and staffing shortages to pressure, compassion fatigue, and post-storm chaos. They unpack what happens when good intentions collide with policy language, time limits, and too many claims on the desk.

💬 You’ll hear stories from the field, insider strategies for ethical decision-making under pressure, and a few laughs (because sometimes that’s all you can do during CAT season).

Check out https://project55.org/ for empowering yourself with better mental health. 

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👍 Like, 💬 comment, and 🔔 subscribe — it helps more adjusters find the show and keeps the conversation going after the storm.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

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The Art of Adjusting® PodcastBy William Auten & Chantal Roberts