We start by discussing the problems related to the architecture and implementation of ERP systems in the changing business landscape. We then highlight the importance of a holistic approach to addressing the problems of ERP systems, including those related to architecture, design, implementation, and usage. Our guest proposes a research agenda that includes improving the user interface, control of business processes, functionality, database/data model, infrastructure, and adaptation. By addressing these areas of focus, organizations can improve the performance of their ERP systems and enhance their overall operations with ERP Optimization. This episode provides valuable insights for private equity firms and stakeholders involved in ERP organizational change as they navigate the challenges of implementing and using ERP systems in their portfolio companies.

Benedict Bender

Dr. Benedict Bender is an expert in digital platforms and novel business models, with extensive practical experience in international management, IT strategy, and technology consulting (including McKinsey & Company, Accenture, SAP). He achieves the practical transfer of his research results through his activities as a management consultant, trusted advisor, and author. Mr. Bender regularly speaks as a guest in podcasts, as well as in expert talks and panel discussions. He studied Business Informatics at the University of Potsdam, the Humboldt University of Berlin, and the University of St. Gallen.

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06:39 Benedict, I really want to focus on an incredibly important paper you authored; Could you briefly explain what the paper “Future ERP Systems: A Research Agenda” is about?

10:42 Segment 1: Challenges of current-generation ERP systems

14:22 Segment 2: Holistic approach to addressing problems related to ERP systems

19:12 Segment 3: Proposed research agenda for addressing ERP system problems

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If you’re looking to optimize the performance of your ERP systems and enhance your organizational change efforts, we’d love to help! Our team of experts can provide you with the guidance and support you need to overcome the challenges of current-generation ERP systems. Contact us today to learn more about our services and how we can help you achieve your ERP optimization goals.

Where People, Processes, and Technology Align

Nestell & Associates is a highly specialized IT and ERP change management consulting firm that serves as a business-savvy, tenured, and highly technical-proficient business partner to private equity firms. We provide expert vendor-neutral IT and ERP services necessary to support their business objectives. Our team of experts excels at organizational change, preparedness, and digital transformation success.

Our approach has been proven to be successful by focusing on key areas such as organizational culture, change, and readiness, we’ve helped our clients achieve their IT and ERP business objectives from improving IT security to managing complex transformational M&A initiatives.

We are passionate about helping our clients succeed and achieving positive outcomes. Our goal is to provide the most efficient, organized, experienced, and productive professionals in the industry to implement processes, resources, and technology that will give our private equity partners a competitive advantage and deliver real return on investment.

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