Great salespeople can build strong relationships with their customers and prospects because they’re skilled at having great conversations. Join Howard Brown, Founder and CEO of RingDNA, as he shares insights on how the best reps build rapport and grow long-term relationships. Many reps are tempted to ask questions of their prospects with an outcome already in mind. But truly successful conversations require genuine curiosity about the customer’s goals and pain. Asking open-ended questions, listening more, confirming the customer has been heard, and seeking out feedback and coaching will help you bring your sales to the next level by consistently delivering value.

Guest: Howard Brown (https://twitter.com/howardbrown)

Hosts: Kevin Micalizzi (https://twitter.com/kevinmic), Justin Royal (https://www.linkedin.com/in/justin-royal-a4ab9925/)

 

Related resources:

  • The Three Types of Contextual Sales Data That Matter Most to Sales Teams http://bit.ly/2FPSLV9
  • Are You Missing This Powerful Selling Skill? http://sforce.co/2pi6UEq
  • The Top 10 Sales Interview Questions for Assessing Emotional Intelligence http://sforce.co/2l74IuX
  • Teaching the Neuroscience of Effective Selling http://sforce.co/2HFmRLw