In this episode, the team talks with Chris Bardon - Chief Software Architect at Computer Talk makers of Ice Contact Center for Microsoft Teams. In continuation of our previous discussion Episode #67, we discuss, evolution of their platform the different contact center models https://docs.microsoft.com/en-us/microsoftteams/teams-contact-center Connect Connect and Extend Extend and Power Migration scenarios and challenges ...continue reading "Episode #86 – Update from Microsoft Teams Contact Center Solution – Computer Talk"