In this episode, host Lindsay Dyer sits down with Robyn Carpenter of Portside to explore how technology is transforming the way flight departments operate.

Robyn brings more than 25 years of experience, starting in Taco Bell’s flight department and now helping aviation leaders leverage data and software to stay efficient, compliant, and valuable. She shares how platforms like PFM, BART, Avianis, FOSS, and Horizon give teams the tools they need to manage scheduling, fuel, and maintenance with confidence.

 Chapters Breakdown

00:00 – Introduction & Welcome

01:30 – Meet Robyn Carpenter & her aviation journey

04:00 – From whiteboards to web-based scheduling tools

06:15 – How tech adoption transformed flight departments

08:30 – Why data is now a hot topic in aviation

10:30 – Spend management, savings & fiscal responsibility

11:30 – The struggle: complex reporting vs useful insights

13:00 – Portside’s ecosystem: PFM, BART, Avianis, FOSS, Horizon

14:30 – The Owner Portal & Power BI dashboards

16:00 – Scheduling as the hub: connecting maintenance, safety & trip services

18:00 – The power of two-way integrations

20:00 – Fuel pricing, maintenance & efficiency examples

22:00 – Web-based request systems & reducing email overload

24:00 – Business vs personal use tracking & audit trails

26:00 – Moving from collecting data → making decisions

28:00 – Real story: how Taco Bell flight department stayed alive

31:00 – Visibility, leadership & aligning with corporate goals

33:00 – What’s next: mobile apps, passenger booking, AI & predictive maintenance

36:00 – Advice for schedulers & managers on adopting tech

38:00 – Final takeaways: data leverage, not burden

40:00 – Outro & how to connect with Robyn Carpenter

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