Many people ask exactly how Customer Education can drive Revenue, reduce Churn, decrease Support tickets, and much more. Is it magic? Is it secret technology? Nope. It’s actually not. It’s Calculus. Seriously. In this episode...

Episode 87 - Niyati Shah - The Area Under the Curve

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams.  Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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Episode 87 - Niyati Shah - The Area Under the Curve

Episode 87 - Niyati Shah - The Area Under the Curve