It's a Monkey

Episode 88 - Michel Feaster - CEO of Usermind

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In this week's Podcast co-host Kevin Garber talks with Michel Feaster.

Michel is the Co-Founder and CEO of Usermind; a customer engagement hub that allows you to integrate customer data and orchestrate actions to deliver a world-class customer experience.

Some of the topics that we cover in our chat with Michel include:

  • Some of the topics that we cover in our chat with Michel include:
  • How Usermind helps enterprise companies connect disconnected systems to enable better customer experiences.
  • The long term benefits - to companies and customers - of a shift towards subscription based businesses.
  • How customer expectations shift generationally and why companies need to transform and embrace the challenge.
  • Michel’s journey to becoming a Founder & her experience working with Ben Horowitz.
  • The importance of mentors and the positive impact they’ve had on Michel’s career.
  • What it’s like to be a female founder.
  • How and why women struggle with fear and imposter syndrome.
  • Are we becoming too comfortable with failure?
  • The myth of success being limited to Silicon Valley and why we need a 2nd Silicon Valley.

    • Co-hosts Kevin Garber, Kate Frappell and Josephine Pinto also discuss this week's tech news:

    * Tesla is now worth more than Ford and General Motors
    * This years best and worst April Fools pranks from the tech industry

    ...more
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