There are three things that retailers must do to create stronger connections with shoppers: when the customer walks in the store, make them smile, make them hungry, and do what the competition can’t or won’t do.

Hear from Kevin Coupe, author and prime storyteller at morningbeatnews.com, as he highlights several pressing issues in retail today, including consolidation, threats like tariffs and inflation, omnichannel expansion, and more, with Barry Thomas and Rachel Dalton on episode 88 of Retail Sound Bites.

This episode also features Erica Smith, shopper insights analyst, who uncovers key findings from our recent Hispanic shopper research.

Have a topic you’d like us to cover? Contact us at Kantar’s Retail Sound Bites Podcast.

Contact Barry: Email | LinkedIn

Contact Rachel: Email | LinkedIn

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https://www.modernretail.co/operations/sams-club-is-now-delivering-pizzas-but-its-not-trying-to-be-the-next-dominos/

https://www.reuters.com/business/retail-consumer/jm-smucker-remove-artificial-food-dyes-by-end-2027-2025-06-26/

https://www.forbes.com/sites/shelleykohan/2025/07/01/sephora-takes-on-prime-day-shopping-with-lyft-partnership/