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Episode 9: Empathy and Sales – Featuring: Brent Adamson, Gartner
We are wired for empathy. It is critical in all of our interactions--including conversations with customers. In this episode, we explored this topic of empathy with Brent Adamson, Principal Executive Advisor at CEB now Gartner.
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By Chad QuinnWe are wired for empathy. It is critical in all of our interactions--including conversations with customers. In this episode, we explored this topic of empathy with Brent Adamson, Principal Executive Advisor at CEB now Gartner.