Should all warehouse operations be automated?

It's a question that comes up in almost every conversation about warehouse operations — and the answer is almost always more complicated than the person asking it expects.

In this episode, Keith Dupres and Dan Culverhouse dig into the reality behind the automation conversation. When it's the right answer. When it absolutely isn't. What happens when a system that was supposed to solve everything stops working and you can't get to the stock. And why the business case you're presented with is rarely the whole picture.

Dan has spent a career delivering large-scale automation projects across multiple sectors and countries. Keith has spent a career walking into operations where the decisions have already been made — and working out what to do next.

Between them: a frank, experienced and occasionally uncomfortable conversation about one of supply chain's most exciting — and most misunderstood — topics.

If you're considering automation, have been told automation is the answer, or have ever been in a building when the generator ran out of fuel — this one is for you.