Workplace conflicts are inevitable, so it's important you know how to deal with them effectively, and in this episode I share some of the strategies I use and share with my clients when it comes to those difficult conversations with colleagues, including:

• Plan, plan, and plan some more.
• Avoid using "you" statements.
• Do not have a discussion in anger.

Knowing how to manage conflict can help you maintain positive long term working relationships, which may mean you are happier and more successful.

Here are the highlights from this episode:

(00:46) Don't let conflict fester

(02:14) People may hurt your feeling inadvertently

(02:47) Three strategies to manage office conflicts

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