The field of travel and tourism is ever changing. Adaptation and collaboration are a part of the territory to stay relevant and to stay in business.

Group touring has been a segment of the industry where adaptation has been especially necessary. Finding new alliances, experimenting and learning from both successes and flops – it's all part of the job. On this episode, Nicole speaks with guest Nick Calderazzo about all of these dynamics and more.

Nick has been working in the hospitality industry all his adult life, 18 years in hotels in New York City, and 18 years as a Receptive Tour Operator in New York City, and now eight years as the President of Twin Travel Concepts, a tour operator in the Hudson Valley of New York State.

Nick is currently President of Travel Alliance Partners and has been a TAP partner for six years. Travel Alliance Partners is a North American Corporation, who in 2001, emerged as a dominant leader in the travel industry, and is currently in their 17th year of business. Additionally, Nick serves on the New York State Tourism Industry Association Board, has served five years on the NTA board, and has a prestigious appointment to the Travel and Tourism Advisory board.

Full show notes available here: https://breaktheicemedia.com/podcasts/nick-calderazzo/