In October of 2024, the North Carolina 911 Board deployed the FirstNet Wireless Redundant Solution to a public safety answering point (PSAP) whose infrastructure was obliterated by Hurricane Helene. The PSAP received and processed 911 calls for one month using FirstNet connectivity. Renee Gordon, Pokey Harris, Tom Rogers, and Josh Briggs share best practices and lessons learned from rolling out this solution across North Carolina, live at 5x5: The Public Safety Innovation Summit.
Renee Gordon, FirstNet Authority Acting Board Chair
Pokey Harris, Executive Director, North Carolina 911 Board
Tom Rogers, Network Engineer and Program Manager, North Carolina 911 Board
Josh Briggs, North Carolina Next Generation 911 Program Manager, AT&T Consulting