In this episode of Building Knowledge, we take a deep dive into what really happens when disaster hits a home or building. Joining us are Jeff Stillman and Mitch Berliner, Co-Owners of Rainbow Restoration of Westchester. While it’s Jeff’s first time on the show, Mitch is no stranger to our audience — he was a regular voice back in our WVOX days from 2017 to 2023.

Together, they walk us through the critical steps of modern restoration work: how Rainbow Restoration responds to fires in both multifamily buildings and single-family homes, the most effective precautions residents and property managers can take to prevent fire emergencies, and what to expect when dealing with mold, water damage, or full-scale reconstruction. We also explore Rainbow’s evolving content processing services — a behind-the-scenes look at how belongings are saved, restored, and returned after a loss.

It’s a practical, eye-opening conversation that decodes the restoration process from the ground up.