Episode 95 - Do MSPs Still Deliver Value? A Brutally Honest Debate with Jason Bruckman

When Jason Bruckman posted "MSPs suck" on LinkedIn, the staffing world took notice. In this candid episode of Talent Titans, the CEO of Bold X Talent, Jason Bruckman, joins Suky to explain why he believes today's MSP model is broken and why it's failing clients, recruiters, and most of all, candidates. Suky challenges him head-on about whether MSPs are truly to blame or if clients themselves have created the problem through unrealistic expectations and razor-thin margins.

Together, they unpack how the MSP model has drifted from strategic partner to compliance traffic cop, what it takes to fix it, and why every stakeholder needs to refocus on candidate experience. Whether you're a client, an MSP, or a niche recruiter trying to break into big programs, this episode delivers a brutally honest look at what's gone wrong in staffing and how to build something better.

Key Moments:

• Why Jason publicly called out MSPs as "sucking" in today's market

• The evolution of MSPs: from strategic advisor to compliance traffic cop

• Why clients, MSPs, recruiters, and especially candidates, are all losing right now

• What small, niche recruiters can do to get onto vendor lists

• Why fixing candidate experience should be every stakeholder's top priority

Favorite Quote:

"Right now, it's lose-lose-lose. The candidate is losing. The recruiter is losing. The client is losing. And the MSP? They're barely hanging on. If we don't fix this model, there won't be many MSPs left."

• Jason

Connect with Jason:

Jason Bruckman is a recruitment leader with 25 years of experience, trusted advisor, investor, and AI enthusiast with a passion for backing innovative startups. He helps organizations accelerate growth by building high-performing teams, activating executive referral networks, and advising on talent strategy and go-to-market execution. Deeply engaged with the future of work, Jason explores how AI is transforming recruiting and workforce development. His approach combines strategic insight with hands-on leadership, guiding companies to scale efficiently and create lasting competitive advantage.

LinkedIn: https://www.linkedin.com/in/jason-bruckman-2454794/

Email: [email protected]

Connect with Suky:

I'm Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in.

With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous "recession" cycles.

Companies often get so focused on the bottom line that they forget that we are in the "people business". For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both.

LinkedIn

Canadian Staffing Industry Summit

www.eliteglobalrecruiters.com