Carolyn and Seth talk with MJ Shoer, the executive director of the CompTIA Information Sharing and Analysis Organization (CompTIA ISAO, formerly Technology Solution Provider Information Sharing and Analysis Organization or TSP-ISAO), about the state of managed services during the COVID-19 pandemic. MJ covers the ups and downs for MSPs as they continue to work with their clients and the opportunities they should be exploring as they plan for the future.