In Episode 99, Michelle Owens of Grayter Business Solutions talks about why customer service is so important these days and how they train their employees to help their customers.  Michelle's love of making cobblers has helped her develop relationships. She also talks about what small business owners need during COVID and what got her started wearing hats since she is known as the hat lady.  

LINKS AND RESOURCES FROM THE EPISODE

https://www.grayterbusiness.com/

https://www.sixsistersstuff.com/

MORE ABOUT GUEST

Michelle is a business development and account manager at Grayter Business Solutions.  Prior to that, she was a team leader and parent education consultant at Brain Balance Achievement Centers after spending 2 years as a realtor in Tallahassee, Florida.

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ABOUT WIRED2CHANGE

Wired2Change formed in early 2019 by two people who had nothing in common except the passion to help people. Trinity is from Michigan, got married in 2019. Mike is from Raleigh and is a very happy grandfather.

We work with small business owners to put systems and processes in place to help their business become more profitable so they can enjoy the life of a small business owner.

CONTACT WIRED2CHANGE

www.wired2change.com

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