Voice Notes while the Data Loads

Episode III: Too Smart for the Story


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You know the problem: getting people to understand data so they can take action.

But what about the opposite problem? When people are SO data literate they'd rather debate methodology than actually do something?

"How did you calculate this?"

"Why wasn't our team involved?"

"Can you split this by tenure, department, role, and star sign?"

Analysis paralysis doesn't just happen when people don't get data. Sometimes it happens when they get it too well.

What I learned presenting engagement results to a room full of analysts who forgot the point isn't the analysis - it's the action.

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Voice Notes while the Data LoadsBy Timmy Cheung