Welcome to "Future Forward," a series of interviews that unravels the practical stories of transformative technologies shaping the future of business. Join us in this first conversation with Danny Kuivenhoven, Head of Digital Transformation at Teleperformance, as he talks about how to bridge the gap between AI's promise and its tangible impact, empowering leaders to stay ahead in the ever-evolving business landscape.From cutting-edge developments in different industries and digital experiences, we delve into the business realm of AI as Danny shares his insights, experiences, and game-changing strategies.