My best friend Shirlan used to work in the NHS, in the Mental Health clinic. No technical background at all.

Two years ago in a coffee drive-thru, I told him about ChatGPT and how it can help in his day to day life. His response? "Not for me, I'll do my own thing."

Fast forward: He tried and tested turning a 2.5-hour report writing into 30 seconds using AI. He demoed this to management but he was constantly blocked saying there's not enough money or it's not the right time.

The challenge? Getting senior leaders to buy in when you're not the decision maker. Finding the right person who actually has the budget and authority to make it happen.

Shirlan's advice: Test it first. Back it up. Be confident. Show how it benefits the organisation, not just you.

No tech background? No problem. Innovation isn't just for the technical people.