In this episode Donna talks with us once again about the issue of Entitlement, and shares with us the importance of using please and thank you, as well as following the rules.  This information is based from Donna's book "Raising Kids with Good Manners".  You may find a link to purchase her book, as well as read her blog about Entitlement by clicking on the tools and resources page at www.parentingtomorrowsleaders.com