Hello everyone, introduce me to Anita Zahra Nurzanah from class 2B-Sharia Finance🤗 In this podcast, I will explain how to deal with customer complaints that often come because they are dissatisfied with our products. Usually, telephone complaints are the first stage when customers start complaining about our products before they get angry with the goods or services we market. if not resolved immediately. The point is we have to be ready to listen to what they complain about, provide understanding and clarification to them as needed, and provide solutions so that this doesn't happen again so their complaints don't happen. escalating into anger, disappointment, let alone revenge.

I hope you all enjoy and understand what I'm saying. And for the listeners, Congratulations and thank you for listening to this podcast🥰