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In this bonus episode Ingrid shares her recent experiences as a customer dealing with real estate agents. She highlights the stark differences between agents who prioritise customer engagement and those who focus on routine tasks. Ingrid recounts her interactions with various agents, emphasising the importance of understanding client goals and providing personalised service. She contrasts agents who failed to follow up or engage meaningfully with a young, proactive agent who immediately responded, met with her, and discussed tailored strategies for selling her property. Ingrid underscores the significance of prioritising high-value activities to achieve successful outcomes in sales.
Time Stamps
00:00The Importance of Customer Engagement in Real Estate
07:43 Prioritising High-Value Activities for Success
Resources & Links:
Connect with Ingrid Maynard:
By Ingrid MaynardIn this bonus episode Ingrid shares her recent experiences as a customer dealing with real estate agents. She highlights the stark differences between agents who prioritise customer engagement and those who focus on routine tasks. Ingrid recounts her interactions with various agents, emphasising the importance of understanding client goals and providing personalised service. She contrasts agents who failed to follow up or engage meaningfully with a young, proactive agent who immediately responded, met with her, and discussed tailored strategies for selling her property. Ingrid underscores the significance of prioritising high-value activities to achieve successful outcomes in sales.
Time Stamps
00:00The Importance of Customer Engagement in Real Estate
07:43 Prioritising High-Value Activities for Success
Resources & Links:
Connect with Ingrid Maynard: