Emotional intelligence (EQ) in the Real-World sits at the center of how leaders communicate, influence, and create trust. Colleen’s message captures that with clarity and practicality. In this video, she breaks down the core elements of EQ, not as abstract theory, but as a set of skills that shape how we show up, how we listen, and how we respond under pressure. It’s a reminder that technical expertise may open the door, but emotional intelligence determines how effectively we lead once we’re in the room.