In this podcast, nurse surveyor Linzie Bugg discusses the importance of culturally congruent, person-centered care in nursing homes and long-term care settings. She explains how culturally inappropriate care negatively impacts residents’ health and satisfaction, reviews recent CMS policy changes promoting cultural competence and language access, and offers practical strategies for inclusive care. Linzie highlights the evolving role of surveyors, the need for staff training, and the benefits of equity-focused practices.