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In this episode of the Thread Podcast, Justin Vandehey interviews Benjamin Roach, Director of Revenue Operations at Optio Incentives, to explore what it takes to build RevOps in the equity compensation and incentives space. Ben shares his “traditional” path from sales into RevOps, why he deliberately took a step back into a junior ops role, and how getting technical became a career unlock.
They dig into the complexities of selling and operating in equity management—where revenue can include ARR, transactional fees, and services, and where buyers span CFOs, CHROs, legal, and finance. Ben also shares his point of view on AI: where it can help participants and admins get fast answers, and why data quality and human oversight still matter. The episode closes with career advice for aspiring RevOps leaders and how to learn the craft.
Key topics covered
Memorable moments / quotable lines
Chapters (suggested)
00:00 – Welcome + Ben’s intro
01:00 – From sales to RevOps (and why he took a step back)
02:10 – Why the equity/incentives space pulled him in
03:30 – Aligning finance, HR, and revenue metrics
04:45 – Why revenue isn’t just ARR in equity management
05:30 – Simplifying a complex story for CFOs/CHROs/legal
06:55 – Global compliance + product readiness constraints
09:00 – AI in equity: what it can and can’t do (yet)
11:05 – Career advice for aspiring RevOps leaders
13:45 – Plug: Optio + how to connect with Ben
By Justin VandeheyIn this episode of the Thread Podcast, Justin Vandehey interviews Benjamin Roach, Director of Revenue Operations at Optio Incentives, to explore what it takes to build RevOps in the equity compensation and incentives space. Ben shares his “traditional” path from sales into RevOps, why he deliberately took a step back into a junior ops role, and how getting technical became a career unlock.
They dig into the complexities of selling and operating in equity management—where revenue can include ARR, transactional fees, and services, and where buyers span CFOs, CHROs, legal, and finance. Ben also shares his point of view on AI: where it can help participants and admins get fast answers, and why data quality and human oversight still matter. The episode closes with career advice for aspiring RevOps leaders and how to learn the craft.
Key topics covered
Memorable moments / quotable lines
Chapters (suggested)
00:00 – Welcome + Ben’s intro
01:00 – From sales to RevOps (and why he took a step back)
02:10 – Why the equity/incentives space pulled him in
03:30 – Aligning finance, HR, and revenue metrics
04:45 – Why revenue isn’t just ARR in equity management
05:30 – Simplifying a complex story for CFOs/CHROs/legal
06:55 – Global compliance + product readiness constraints
09:00 – AI in equity: what it can and can’t do (yet)
11:05 – Career advice for aspiring RevOps leaders
13:45 – Plug: Optio + how to connect with Ben