Erika has over 18 years of hospitality experience with high-profile brands including The Walt Disney Company, Marriott International, and Forbes Travel Guide, the global rating star system for luxury hotels, restaurants & spas. Her expertise is in luxury standards training and leadership development, operations management, quality assurance, and guest experience. Some of the luxury properties clients are The Ritz-Carlton, St. Regis, Four Seasons, Wynn, Encore, Nobu, Montage, Auberge, Edition.