When unexpected opportunities arise, sometimes it’s best to say yes and figure it out later. But in order to see the project through, you need to understand how to get to the finish line successfully. In this Best Practice interview, Nik Lahiri of Essel Environmental explores how to understand your metrics for success, know where you get your energy from, and set expectations for project milestones to build lasting client relationships.

Interview Takeaways

• Say yes and figure it out later
• Understand your role and metrics for success
• Hire professionals from different experience levels
• Don’t try to make it up in volume
• Don’t equate past performance with future results
• Know where you get your energy from
• Avoid making assumptions that limit your business
• Meet your potential clients where they already hang out
• Show appreciation when your team goes above and beyond
• Set expectations for project milestones upfront

Show Links

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• Check out Essel Environmental
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