The management of physical infrastructure in data centers can no longer be considered independently of the IT management architecture. In order to manage rapid change and achieve demanded levels of availability while controlling Total Cost of Ownership, IT managers can no longer afford to rely on the primitive, customized management solutions of the past. These solutions are no longer effective and must be replaced by systems based on, and integrated with, open IT management standards. With this in mind, this paper describes the requirements for management of next-generation Network-Critical Physical Infrastructure from the perspective of the ITIL framework.