<p>Shipra is a designer dedicated to transforming the way we work together as a global community. She spoke with Imani about voice of the customer (VoC). She talked about her experience establishing, maintaining, and socializing a VoC program at UpWork. </p>

Shipra is a designer dedicated to transforming the way we work together as a global community. She spoke with Imani about voice of the customer (VoC). She talked about her experience establishing, maintaining, and socializing a VoC program at UpWork.

Establishing a Voice of the Customer (VoC) Program (ft. Shipra Kayan)

Produced by Whisper and Mutter, The Yzzi Research Podcast is the resource for people who research people. This podcast is no longer active, but the backlog of episodes is available and free to the public to listen to.

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Establishing a Voice of the Customer (VoC) Program (ft. Shipra Kayan)

Establishing a Voice of the Customer (VoC) Program (ft. Shipra Kayan)