Natural disasters, pandemics and other crises are inevitable, and as leaders, we must be prepared to support staff members during periods of adversity. Join Chief Nursing Officer Nancy Blake as she recalls moments from various emergencies and learn how she navigated staffs’ needs and concerns, including her own, in order to support an HWE. This episode is brought to you by: AACN’s CSI Academy, with information available at http://www.aacn.org/academy