Ethan Lieber, CEO and co-founder of Latchel, brings a strategic perspective on building efficiency and value in residential property operations. Backed by Y Combinator, Latchel offers a specialized platform designed to support property managers in elevating service standards while improving unit-level profitability. Prior to founding Latchel, Ethan led product management at a national home services firm, where he developed systems to connect skilled tradespeople with homeowners at scale. In this episode, Lieber outlines how evolving resident expectations and operational cost pressures are reshaping the property management function—and where forward-looking operators should focus next.