CX Today's Susie Harrison hosts Anand Viswanathan, AVP & Global Head of CCaaS, Tata Communications.In this video, Anand shares his top tips on finding a best fit CCaaS platform. It also covers:<ul><li>The importance of scalability, security and compliance in making a CCaaS platform selection</li><li>Agent productivity and efficiency</li></ul>

CX Today's Susie Harrison hosts Anand Viswanathan, AVP & Global Head of CCaaS, Tata Communications. In this video, Anand shares his top tips on finding a best fit CCaaS platform. It also covers:The importance of scalability, security and compliance in making a CCaaS platform selectionAgent productivity and efficiency

CX Today's Susie Harrison hosts Anand Viswanathan, AVP &amp; Global Head of CCaaS, Tata Communications.In this video, Anand shares his top tips on finding a best fit CCaaS platform. It also covers:<ul><li>The importance of scalability, security and compliance in making a CCaaS platform selection</li><li>Agent productivity and efficiency</li></ul>

Evaluating CCaaS Platforms – Top Tips on Finding the Best Fit Solution

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Evaluating CCaaS Platforms – Top Tips on Finding the Best Fit Solution

Evaluating CCaaS Platforms – Top Tips on Finding the Best Fit Solution

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