In this episode of The Trusted Adviser, host Rob Pyne speaks with Jerry Kalogeropoulos, the founder of Aptium Assist, a business specialising in outsourced back-office support for financial planners. Together, they explore the growing trend of outsourcing in professional services, specifically focusing on tasks such as paraplanning and client administration within financial planning. Jerry shares insights from his experience on the benefits, challenges, and operational nuances of outsourcing, offering financial planners a comprehensive look at what outsourcing might mean for their business.