Evan Hackel, CEO, Tortal Training and Ingage Consulting, discusses the prime factors that will shape the floor covering industry 10 years or so down the road. Hackel talks about shifts in the age of the population and the domination of Millennials and Gen Z as well dramatic gains in the speed of the internet in 10 years and how these factors will change the way floor coverings can be marketed. He also discusses the anticipated changes in floor covering retail stores in this period as well as an increase in self-installed products and an increase in online sales.