In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull host a special edition, reporting from World Retail Congress 2022 in Rome.

In case the World Retail Congress is not on your radar, there are few more significant gatherings of the industry.

The flagship retail event returned after an enforced two-year break, due to the pandemic – a time of unprecedented turbulence that have delivered a profound, powerful change in retail.

At this year’s event, retail leaders, advisors and influencers from every continent presented and debated the key factors that will impact the new future for retail. We sit down with some of those innovators, originators and creators speaking and attending this three-day retail event to explore what retailers must do to meet the upcoming challenges, and stay ahead.