“We saw a lot of our event creators, who were just doing real-life events, start to do more online events. So we very quickly pivoted to give them all the tools to do online events. Now we are seeing hybrid events, event creators who might be sitting in New York and used to just do a small, local event with 20-25 attendees every week, are now suddenly doing that in a hybrid format, where they still get 20-25 attendees in New York but they have 10-15 folks from London or 5-10 from Mexico City attending those events. I think that’s been good, our creators suddenly have realized they have a global footprint and they can choose to operate and the most successful ones do that pretty effectively”

Join Spandana Bhattacharya and Javier Torres on Wharton Tech Toks as they talk to Vivek Sagi, Chief Technology Officer at Eventbrite. Listen in to learn more about Eventbrite’s innovative approach to event creation, how they are using machine learning to improve the creator and user experience, what headwinds and tailwinds the company is facing, and the launch of Eventbrite’s ad business. Vivek also sheds light on his career journey starting from enterprise software, RetailMeNot, to becoming an entrepreneur, to Amazon, and to his current role as CTO of Eventbrite.