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Niki and I visit with our friend James Brown Jr. (no relation to the music icon however, he is a rockstar in his own right)
James has a passion for people and an obsession with customer service. He uses his "VOICE" and 30 years customer service experience to upskill, energize and empower.
We discuss his journey, why it is so important to LISTEN, recognize cues and change course so that you and your customer are on the same track.
Connect with JAMES BROWN:
http://jamesbrownjr360.com
https://www.linkedin.com/in/james-brown-433b45
FOLLOW US:
IG: https://www.instagram.com/dontlookunderthebedpod/
Facebook: https://m.facebook.com/dlutbpod
https://www.linkedin.com/in/nikiwade
https://www.linkedin.com/in/robin-m-8760553a
By Robin and Niki5
1616 ratings
Niki and I visit with our friend James Brown Jr. (no relation to the music icon however, he is a rockstar in his own right)
James has a passion for people and an obsession with customer service. He uses his "VOICE" and 30 years customer service experience to upskill, energize and empower.
We discuss his journey, why it is so important to LISTEN, recognize cues and change course so that you and your customer are on the same track.
Connect with JAMES BROWN:
http://jamesbrownjr360.com
https://www.linkedin.com/in/james-brown-433b45
FOLLOW US:
IG: https://www.instagram.com/dontlookunderthebedpod/
Facebook: https://m.facebook.com/dlutbpod
https://www.linkedin.com/in/nikiwade
https://www.linkedin.com/in/robin-m-8760553a