For someone in the CIA, the ability to gather, interpret and action information is so vital that it can mean the difference between life and death.  For us everyday folks, information gathering may not have such dramatic implications, but our very quality of life depends on the quality of every little interaction.  And mastering that space between intake and response means mastering the way we navigate life.  Especially as it concerns our relationship to others (which is often what brings life's greatest challenges).  We look at ways of seeing humanity and familiarity in even the most difficult people to free ourselves from the challenges they bring.  Includes unexpected life lessons from samurai's, the TV series Homeland, Chick-Fil-A's unique training program and a legendary moment between Robert Di Nero and Al Pacino.