If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.

In this episode of This is HCD, Gerry Scullion sits down with Thea Snow, Director at the Center for Public Impact, to explore the powerful intersection of systems, imagination, and justice in reimagining government.

We dive into why imagination matters in government, how systems shape agency, and the role of design in justice and social cohesion. Thea shares practical stories from Australia, New Zealand, and beyond—covering topics like:

• The hidden connections that make systems work
• Why government is not just about doing but also about being
• How physical spaces and design decisions influence justice and community wellbeing

Links
linkedin.com/in/thea-snow?originalSubdomain=au

If you care about systems change, design, and creating governments that truly serve people—this conversation is for you.

• Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd
• Support the Ukrainian publishing of This is Service Design Doing (To make service design knowledge accessible in Ukrainian)

Sponsor links

• 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
  Sign up https://auth.smaply.app/sign-up
• Check out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.
• Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

Click here to watch a video of this episode.